Frequently Asked Questions (FAQs): All You Need to Know About Our Luxury Car Service

What areas does BocaLuxLimo serve?

BocaLuxLimo provides luxury car service throughout South Florida, including Miami, Fort Lauderdale, Boca Raton, and Palm Beach.

How can I book a ride with BocaLuxLimo?

You can book a ride with BocaLuxLimo by visiting our website or contacting our customer service team via phone or email.

What types of services does BocaLuxLimo offer?

BocaLuxLimo offers a range of services, including airport transfers, executive car service, private airport shuttles, and luxury transportation for special occasions such as weddings, proms, and nights on the town.

What types of vehicles are available in BocaLuxLimo’s fleet?

BocaLuxLimo’s fleet includes luxury sedans, SUVs, and limousines, catering to a variety of preferences and group sizes.

Are your chauffeurs professionally trained?

Yes, all BocaLuxLimo chauffeurs undergo thorough background checks and receive extensive training in customer service, safety, and discretion.

How early should I book my ride?

We recommend booking your ride with BocaLuxLimo as early as possible to ensure vehicle availability and the best possible service.

Can I make changes to my reservation?

Yes, you can make changes to your reservation by contacting our customer service team. Please note that changes may be subject to availability.

What is your cancellation policy?

BocaLuxLimo has a 24-hour cancellation policy. If you need to cancel your reservation, please contact our customer service team at least 24 hours prior to your scheduled pick-up time.

Can you accommodate special requests, such as child seats or accessibility needs?

Yes, BocaLuxLimo can accommodate special requests. Please inform our customer service team of your specific needs when booking your reservation.

How do I find my chauffeur at the airport?

Your chauffeur will meet you at the designated pick-up area. You will also receive a text message or email with your chauffeur’s contact information prior to your arrival.

Do you offer corporate accounts?

Yes, BocaLuxLimo offers corporate accounts for businesses requiring regular transportation services. Please contact our customer service team for more information.

Can I request a specific vehicle or chauffeur?

We will do our best to accommodate your preferences for a specific vehicle or chauffeur. However, please note that requests are subject to availability.

Are your vehicles smoke-free?

Yes, all BocaLuxLimo vehicles are strictly smoke-free to ensure a comfortable and pleasant environment for all passengers.

Do you provide service for large groups or events?

Yes, BocaLuxLimo can accommodate large groups and events. Please contact our customer service team to discuss your specific requirements and receive a customized quote.

Are your vehicles and chauffeurs insured?

Yes, BocaLuxLimo carries comprehensive insurance coverage, and all our chauffeurs are insured according to industry standards, ensuring a safe and secure transportation experience.